Contact Us
Before reaching out, please check our Frequently Asked Questions (FAQ) for quick answers. If you still need help, fill out the 'Contact Us' form below or email us at ChingBuilt@gmail.com with your order number and request details.
Please allow 24-48 hours for a response so we can check on your order and get you an accurate update.
Phoenix, Arizona
This is our primary location for installations. We're open 9 - 5 Monday - Friday. If you need any advice on parts or if you need to book an appointment send us an email using our contact form below or come stop by the shop 3515 West Clarendon Avenue 209 85019, Phoenix Arizona
When will my order ship?
If the product you ordered is in stock, please allow us 24-48 hours to process your order and then an additional 1-2 business days for your order to be packaged and shipped out.
If the product you ordered is made to order, please refer to the product's description for approximate lead times. For custom orders or any more questions please email our support email.
ChingBuilt@gmail.com
How long does shipping take?
For domestic orders please allow approximately 1-2 weeks for shipping.
For international orders please allow approximately 3-4 weeks for shipping.
All shipping times are approximate and rely heavily on the shipping carrier that your order is with.
For any issues with shipping please email ChingBuilt@gmail.com
How can I track my order?
To track your order please refer to the Shop app and search for your order in the my orders tab. If your order has not updated in the Shop app please allow another 24 - 48 hours for it to update in our system once processed.
If you have still not received a tracking email and your Shop App has not updated, please send us an email at ChingBuilt@gmail.com so we can locate your order and give you an approximate ETA.
Still Have Questions?
Schedule Your Appointment!
Please fill out the form below with your name, email, and a short message about the information for your car (year, make, model) and the parts that you want installed. For more information about the shop or local pickups, scroll down!
We look forward to hearing from you.
Local Pickups
We offer local pickups for all of our parts. Select parts we have in stock and others we have at partner locations throughout Phoenix Arizona and Southern California. All of our customers are welcome to fill this form out for requests on parts for local pickups.